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FAQ

Our Most Frequently Asked Questions

Does it cost anything to join this site?

Signing up for LocalFlavor.com is absolutely FREE. Simply enter your email address and the city where you live. Once we have offers available in your city, you will begin to receive emails notifying you of these local savings. Our coupons and app are also free!

How do I make a purchase?

Simply click the “Add to Cart” button on the offer you wish to purchase and follow the instructions to complete the transaction.

How do I get my Deal certificates?

Your Deal certificates are generated when you make your purchase. You will receive them via an email confirmation but can also login to your account or the Local Flavor App any time to access them. It’s that easy!

What happens if an offer I want to purchase says “Sold Out”?

Our offers are available only in a limited quantity. When an offer approaches the quantity limit, you will see an “Almost Gone” graphic on the offer. Once it reaches the limit, that offer is sold out and no longer available. So, if there’s an offer you want, be sure to purchase early!

What happens if I purchase an offer but the business closes?

Each offer will have an expiration date – usually six months to one year. If a business closes before your offer expires, we will refund/credit your money.

What happens if I forget to use my offer before it expires?

Once a certificate expires, it loses its promotional value. However, the amount you paid for your Deal will be honored by the merchant for five years (in some instances, state law allows it to be honored for an even longer period). For example, if you paid $20 for a $40 certificate, the merchant is required to honor the $20.

Will my credit card information remain safe?

Yes. Your credit card information is transmitted through PCI-compliant merchant services. At no time is your credit card information stored on our servers. Please refer to our Terms of Service and Privacy Policy for more information.