The Syosset location is a regular institution as it is one of the town's most popular restaurants for over two decades, while the Roslyn location is steadily building a following as well. "I think people come to Mim's for comfort," says Mim's owner, Rich Cutler. "They know they are going to get a good value, fresh food and friendly service. We make it a point to stay very customer-oriented. We have an e-mail club that has been very successful with well over 8000 members; if you sign up you get a $10 gift certificate just for joining. We have a Facebook page and now we are on Twitter. It's a great way to stay in touch with our customers, which is very important these days."
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